If you’re on the hunt for unique and diverse food and home products, you may have stumbled upon Julo. But the real question is—is Julo legit or just another online scam? With so many e-commerce platforms popping up, it’s crucial to dig deep before making a purchase. Let’s uncover the truth behind Julo and its products, from Partake Crunchy Birthday Cake Cookies to True Plant-Based Fabric Softener.

What is Julo?
Julo is an online marketplace that offers a variety of food and home products. From delicious Mexican red rice to eco-friendly fabric softeners, their catalog is diverse. But does variety mean quality? Let’s find out!
Analyzing Julo’s Product Categories
Julo provides an interesting mix of food and household items. Here are some of their popular products:
1. Partake Crunchy Birthday Cake Cookies
If you love a crunchy, flavorful snack, these cookies might catch your eye. They are gluten-free, vegan, and free from top allergens—a great choice for those with dietary restrictions. But do they taste as good as they sound?
Customer Feedback
- Many customers praise their sweet, nostalgic flavor.
- Some say the texture is too hard for their liking.
- A few reported issues with packaging damage upon delivery.
2. Kyvan Chicken Breading
Love crispy fried chicken? This seasoned breading mix claims to add a delicious crunch to your homemade chicken dishes.
Customer Feedback
- Users love the rich, seasoned flavor.
- It works well with air fryers and deep fryers alike.
- A few found it a bit salty, so adjusting seasoning might be necessary.

3. True Plant-Based Fabric Softener • 101
Aiming for a more sustainable home? This plant-based softener is marketed as an eco-friendly alternative to conventional softeners.
Customer Feedback
- Leaves clothes feeling soft and fresh.
- No harsh chemicals or overpowering scents.
- Some noted leaking issues during shipping.
4. A Dozen Cousins Mexican Red Rice
Mexican cuisine lovers will appreciate this flavor-packed red rice, made with authentic spices and ingredients.
Customer Feedback
- Delicious authentic taste with a hint of spice.
- Convenient heat-and-eat packaging.
- A few customers wished for larger portion sizes.
Pros and Cons of Shopping on Julo
Pros
✔ Wide variety of unique products. ✔ Many items cater to dietary and eco-friendly needs. ✔ Offers convenient online shopping. ✔ Some products have strong customer reviews.
Cons
❌ Limited brand recognition—Julo isn’t a household name yet. ❌ Some customers experienced shipping issues. ❌ Returns and refunds may be challenging.
Is Julo Legit?
Here’s where it gets interesting. While Julo does offer real products, customer experiences vary. Some people have had great experiences, while others report issues with delayed shipping or damaged goods. Their customer service also seems hit or miss.
Signs That Julo is Legit
✅ They sell well-known brands like Partake and A Dozen Cousins. ✅ Some positive customer reviews exist on independent platforms. ✅ Secure payment options available.
Signs That Raise Concerns
⚠ Limited online presence compared to major retailers. ⚠ Mixed customer experiences with shipping and customer service. ⚠ Refund and return policies not very clear.
Customer Reviews: The Good, The Bad, and The Ugly
The Good
Many customers love the variety of unique, specialty items that aren’t always available in regular stores. Products like vegan cookies and Mexican red rice cater to specific dietary needs.
The Bad
Shipping delays seem to be a recurring issue. Some people reported waiting weeks for their orders, while others received damaged items.
The Ugly
A handful of customers claimed they never received their orders and had difficulty getting refunds. This is definitely a red flag.
Julo’s Customer Service: Helpful or Frustrating?
Customer service is where many small e-commerce platforms struggle, and Julo is no exception.
Common Complaints
- Slow response times to inquiries.
- Difficulty processing refunds or returns.
- Lack of tracking updates for shipments.
Positive Experiences
A few customers mentioned smooth transactions and responsive support when dealing with order issues.
Should You Buy From Julo?
Before making a purchase, consider these important factors:
- Are you okay with potential shipping delays?
- Does the product have multiple positive reviews?
- Are you comfortable with their return policy?

Alternatives to Julo
If you’re hesitant about Julo, here are some alternatives for similar products:
Product Type | Alternative Online Retailers |
---|---|
Vegan Cookies | Amazon, Thrive Market |
Chicken Breading | Walmart, Target |
Plant-Based Softener | Grove Collaborative, Whole Foods |
Mexican Red Rice | Instacart, Trader Joe’s |
Final Verdict: Is Julo Worth It?
Julo isn’t necessarily a scam, but it’s also not the most reliable online store. If you find a product you love and are willing to take a risk, go for it. However, for a hassle-free shopping experience, you may want to consider more reputable retailers.
FAQs
1. Is Julo a scam or a legit website?
Julo is a real website that sells actual products, but customer experiences are mixed. Some shoppers report good experiences, while others face issues with shipping and refunds.
2. Does Julo offer refunds?
Julo does have a return policy, but getting a refund may not be straightforward. Some customers report difficulties in receiving their money back.
3. Are Julo’s products high-quality?
Quality varies by product. Some, like Partake Cookies and A Dozen Cousins Mexican Red Rice, receive positive reviews, while others have mixed feedback.
4. How long does shipping take with Julo?
Shipping times seem unpredictable. Some customers receive their orders quickly, while others experience long delays.
5. Is Julo safe for online payments?
Yes, Julo appears to use secure payment methods, including credit cards and PayPal. However, it’s always smart to use a payment method with buyer protection.