Looking to jazz up your outfit with some sparkle and shine? Maybe you stumbled upon Harrison and Hayes, a store that promises to deliver stunning bracelets, earrings, necklaces, and more. But then the question hits—Is Harrison and Hayes legit or just another scam?
Don’t worry, we’ve got your back! In this detailed (and super simple to follow) review, we’re going to break down everything you need to know about Harrison and Hayes. From the products and prices to shipping, customer reviews, and red flags—you’ll walk away knowing whether this store deserves your money or not.

Who Exactly Are Harrison and Hayes?
Let’s start from the top. Harrison and Hayes claims to be an online jewelry boutique that offers a curated selection of affordable luxury. Think chic earrings, dainty necklaces, stylish bracelets—the kind of stuff you’d wear for brunch with the girls or date night.
They market themselves as trendy, timeless, and elegant. But do they really deliver on that promise?
What Products Do They Actually Sell?
Bracelets That Catch the Eye
Harrison and Hayes has a variety of bracelets ranging from charm styles to minimalist bangles. Some have crystal accents, others are chain-linked. They look good on-screen, but are they worth the price?
Earrings for Every Occasion
From hoops and studs to dramatic dangles, their earring collection seems versatile. But customer feedback tells a slightly different story (more on that soon).
Necklaces That Sparkle
Layered necklaces, pendants, chokers—you name it. If you’re into stacking your jewelry, this might seem like a dream. But hang tight, because not all that glitters is gold.
Is the Quality Really as Good as They Claim?
Let’s keep it real here—pictures online can be deceiving. The jewelry may look high-end, but when it arrives, some buyers report it feels more like a dollar store find.
Materials Used
Most items are listed as “gold-plated” or “stainless steel,” but there’s often no clear breakdown of the actual materials. That’s kind of a red flag, don’t you think?
Durability Concerns
Many reviews mention that jewelry tarnishes quickly, breaks easily, or doesn’t hold up well with everyday wear. If you’re expecting heirloom-level pieces, this might not be the place.
Pricing—Too Good to Be True?
Honestly? The prices are suspiciously low.
While affordable jewelry isn’t automatically shady, it often comes with a trade-off in quality. A necklace that looks like it belongs in a luxury boutique but only costs $14.99? That’s enough to make anyone raise an eyebrow.
What Are Customers Saying?
Now here’s the juicy bit.
The Good Reviews
There are some happy customers who got what they paid for and were pleased with their order. They mention:
- Fast delivery
- Items matched the description
- Cute packaging
But…
The Not-So-Good Reviews
Many others had a totally different experience, saying things like:
- “Never received my order”
- “Customer service ghosted me”
- “The jewelry turned my skin green!”
- “Cheap quality, looks nothing like the photos”
Ouch. Not exactly confidence-inspiring, right?
Shipping & Delivery—Fast or Frustrating?
Delivery Times
Shipping supposedly takes 7–14 business days. But based on user feedback, some orders took weeks—or never arrived at all.
Tracking Issues
Some customers complained about inaccurate tracking numbers or not receiving one at all. That’s a problem when you’re trying to follow your order like a hawk.
What About Returns & Refunds?
Here’s where things get really tricky.
Return Policy Drama
Harrison and Hayes claims to accept returns within a certain timeframe. But again, many customers report that:
- Return requests are ignored
- Refunds are never processed
- No clear return address is provided
That’s a major red flag. A reputable store should never leave customers hanging like that.
Is Harrison and Hayes Transparent About Their Business?
Transparency is key for building trust. So, let’s look at what info they share.
Company Address & Contact Info
Their website lacks a clear physical address. That’s never a good sign. Plus, their customer service email often goes unanswered, according to reviews.
Who Owns Harrison and Hayes?
There’s very little available about who owns or runs the business. No bios. No “About Us” page with any real depth. Just a pretty storefront and not much else.
Social Media Presence—Real or Fluffed Up?
They do have Instagram and Facebook pages, but here’s the catch:
- Very few real followers
- Stock images instead of customer photos
- Limited interaction in comments
That’s usually a sign of either a new business or one that’s not being entirely honest.
Are There Any Red Flags?
Yes. Quite a few, actually.
No Secure Payment Gateway Badge
They don’t clearly display secure checkout icons like PayPal, Norton, etc.
Lack of Clear Policies
Policies are vague. What happens if your item is defective? Can you return it hassle-free? Who pays for return shipping? Not much is explained.
Scam Checker Websites—What Do They Say?
Sites like ScamAdviser and Trustpilot give Harrison and Hayes low trust ratings, citing missing owner information, questionable reviews, and lack of transparency.
Alternatives to Harrison and Hayes
Don’t worry, we’re not just here to roast them. If you’re looking for affordable and trustworthy jewelry stores, try:
- Mejuri – Modern, minimal, and verified legit
- Ana Luisa – Affordable, eco-friendly, great customer service
- Pura Vida – Known for charm bracelets and giving back
- Etsy Shops – Tons of handmade and unique finds from real sellers

Final Verdict—Is Harrison and Hayes Legit or a Scam?
Alright, let’s break it down. Harrison and Hayes might not be a full-blown scam, but it definitely gives off scammy vibes.
Here’s the bottom line:
- You might receive decent jewelry
- Or…you might get ghosted, receive junk, or nothing at all
So if you’re feeling lucky and don’t mind taking a gamble, go for it. But if you’re looking for reliability, high quality, and real customer support? You might wanna look elsewhere.
Conclusion: Should You Shop at Harrison and Hayes?
Shopping online can feel like navigating a minefield, and unfortunately, Harrison and Hayes seems like one of those sketchy shops hiding behind pretty pictures and flashy deals.
While not everyone walks away disappointed, too many do—and that’s enough reason to be cautious.
When it comes to jewelry, trust your gut. If a deal feels too good to be true, it probably is. Save your sparkle—and your dollars—for brands that have earned their reputation, not just slapped a filter on it.
FAQs: Everything Else You’re Probably Wondering
1. Does Harrison and Hayes offer real gold or silver jewelry?
Nope, most of their jewelry is gold-plated or made from inexpensive base metals. It’s more fashion jewelry than fine jewelry.
2. How can I tell if a jewelry store is legit?
Look for real customer reviews, secure payment options, transparent return policies, and a clearly listed business address. If it’s all vague—run.
3. What if I already placed an order with Harrison and Hayes?
Keep track of your order and reach out to customer service ASAP. If they go silent, try disputing the charge with your bank or credit card provider.
4. Why are their prices so low?
It’s likely because the materials are cheap and the products are mass-produced, often overseas. The price reflects the quality—simple as that.
5. Can I trust the photos on their website?
Take them with a grain of salt. Many are stock images or overly edited. The real product may not look as polished.
Thanks for sticking around till the end—hope this helped you shop smarter! Let me know if you want similar reviews on other jewelry brands.