Looking to dive into the world of mystery boxes with a dash of adorable plushies and cute pendants? Flarela seems to have popped up out of nowhere offering Pendant Blind Boxes, Plush Blind Boxes, and Face Blind Boxes that promise surprises and excitement. But here’s the real question—is Flarela legit, or just another online scam waiting to steal your cash?
Let’s get straight into the truth about Flarela. We’re breaking it all down—product quality, customer experiences, delivery times, and everything in between. If you’ve been eyeing one of their blind boxes, this detailed review is just what you need before hitting “Add to Cart.”

What Is Flarela?
Flarela is an online store that claims to specialize in blind box-style items. Think mystery goodies—plushies, pendants, cute collectibles—all packed in surprise boxes. These are typically popular among fans of kawaii culture, collectors, or anyone who loves the thrill of not knowing what you’ll get.
Sounds fun, right? But hold that thought.
Why Is Flarela Suddenly Trending?
Blind boxes are a huge trend, especially on TikTok and Instagram. People love filming “unboxings.” Flarela, with its pastel-colored ads and tempting mystery items, seems tailor-made for this audience.
So, when influencers start sharing these boxes, people naturally get curious. But not everything that goes viral is golden.
Product Categories Offered by Flarela
Let’s take a look at what they offer:
Pendant Blind Box
Tiny jewelry pieces in mystery packaging. You don’t know what you’ll get—could be cute, could be meh.
Plush Blind Box
Soft toys with surprise characters inside. Often modeled after animals, emojis, or fantasy creatures.
Face Blind Box
This one’s vague. Are they skincare items? Face-themed toys? It’s unclear—and that’s a red flag.
First Impressions of the Website
When you first land on the Flarela website, it might look inviting. The layout is decent, and the visuals are attractive. But a good-looking site doesn’t mean it’s trustworthy. Think of it like wrapping paper—shiny outside doesn’t guarantee the gift inside is worth it.
Is Flarela A Registered Brand?
There’s little to no verifiable information about Flarela being a legally registered business. No clear company address. No official registration number. That’s concerning. Legit brands are usually transparent about this stuff.
Who Owns Flarela?
There’s no real “About Us” section that tells you who’s behind the company. That’s a classic trait of suspicious sites. If a business can’t tell you who’s running the show, you’ve got to wonder—what are they hiding?
Customer Reviews: Real or Fake?
The Too-Good-To-Be-True Reviews
Some reviews on their website seem overly enthusiastic and generic. Phrases like “Amazing product! I love it!” don’t offer any real info and feel manufactured.
Lack of External Reviews
Search for Flarela on Google, Reddit, or Trustpilot and you’ll find… not much. That’s unusual for a company that’s apparently booming in sales. If real people are buying, why isn’t there a buzz?
Quality of Flarela’s Products
Hit or Miss
Some users report receiving decent plushies and pendants, but others complain about extremely cheap quality. Some say what they received looked nothing like the photos online.
Packaging Woes
Several buyers said their items arrived damaged or without any proper protection. That’s the kind of disappointment no one signs up for.
Shipping & Delivery: What You Should Know
Long Wait Times
Many customers complain about long delays—sometimes 3 to 4 weeks or more. That’s not shocking if the products are shipped from overseas, but it should be clearly communicated during checkout.
Tracking Problems
Buyers often report not receiving tracking info at all, or receiving invalid tracking numbers. That’s a red flag right there.
Return & Refund Policy: Genuine or Just for Show?
Flarela claims to offer refunds, but good luck getting one. Users say customer service is nearly non-existent. Emails go unanswered, and there’s no phone number to call.
Policies are often vague, too. No clear steps or timeframe mentioned for processing returns.
Red Flags To Watch Out For
- No contact number
- Vague return policy
- Copy-pasted product descriptions
- Extremely low prices
- Lack of external customer feedback
- No owner or company information listed
These signs suggest caution is necessary.
Social Media Presence
A legitimate brand usually keeps up active, transparent social media accounts. But Flarela’s presence is either very minimal or non-existent. A couple of random Instagram posts or ads don’t build trust.
No engagement. No real followers. No comments from happy customers. That says a lot.
Are Their Products Even Worth the Price?
Honestly? Not really. For the same price, you can find better quality plushies or jewelry on Etsy, Amazon, or even your local stores. At least those places have customer service and return options you can rely on.
If you’re in it just for the mystery element, you’re probably better off buying from brands like Smoko or Pusheen which are known for quality and customer support.
Real Customer Experiences
Here’s a quick glance at what actual buyers have said (on the rare reviews found online):
- “I received something completely different than what was pictured.”
- “I ordered two boxes and only got one, after waiting a month.”
- “No response from customer service after multiple emails.”
- “Looks like a scam. Don’t waste your money.”
Yikes.
The Bottom Line: Is Flarela Legit or Scam?
At the end of the day, Flarela raises too many red flags to comfortably recommend. It may not be a full-on scam for everyone—some people do receive their orders—but there are too many reports of:
- Poor customer service
- Delayed or missing deliveries
- Low-quality items
- Misleading product images
That’s not a risk worth taking. There are tons of other trustworthy blind box retailers with better reputations, transparency, and actual customer service.
Should You Buy From Flarela?
Unless you’re okay with the possibility of throwing your money into a black hole, it’s best to stay away. If you’re just after cute blind boxes, explore options from established brands that care about customers.
Flarela may look appealing at first glance, but it’s the kind of mystery that might leave you regretting you ever clicked “Buy.”

Conclusion
Mystery should be fun, not frustrating. While Flarela might seem like a cute and quirky place to shop for surprise goodies, the lack of transparency, poor communication, and spotty product quality make it hard to trust. The internet is full of better, safer options where your money—and your excitement—are treated with more care.
When in doubt, do your homework, read reviews, and remember: if something feels fishy, it probably is.
FAQs
1. How long does Flarela take to deliver?
Most users report a wait time of 3 to 4 weeks, and in some cases even longer. Tracking information may not always be reliable.
2. Can I return products to Flarela?
Technically, yes. But many customers say it’s hard to get in touch with customer service and that returns often go unanswered.
3. Are the blind boxes from Flarela worth the price?
Not really. Many customers report receiving low-quality or completely different items from what was shown online.
4. Is Flarela safe to use my credit card on?
There’s no confirmed data breach, but the lack of security certifications or payment transparency makes it a risky move.
5. Are there better alternatives to Flarela?
Absolutely. Brands like Pusheen Box, Smoko, or even trusted Etsy sellers offer mystery boxes with clear return policies, great customer service, and real reviews.