If you’ve recently stumbled upon Closetty while scrolling through your social media or browsing for cute fashion finds, you’re not alone. With flashy ads and tempting discounts, Closetty seems like a dream come true for fashion lovers. But here’s the real question—is Closetty legit or just another scam in disguise?
We’ve taken a deep dive into what Closetty is all about—its products, customer reviews, shipping process, return policy, and more—to give you a complete picture. So before you hit that “Buy Now” button, stick around. You might just save yourself some money, time, and frustration.
Let’s get into it.
What is Closetty?
Closetty is an online fashion boutique that claims to offer stylish, budget-friendly clothes for women. Think casual loungewear, everyday sets, flattering dresses, trendy bottoms, and a sprinkle of accessories to complete your look.
Sounds like a solid deal, right? Well, only if everything actually arrives and looks the way it does on the website.
What Types of Products Does Closetty Sell?
Let’s take a closer look at the main categories Closetty boasts:
Dresses
From body-hugging midi dresses to soft, flowing maxis, Closetty’s dress collection is aimed at women who love affordable fashion that’s both chic and practical.
Sets
Matching two-piece sets are always in style—and Closetty has a good handful of them. Think lounge sets, ribbed knit co-ords, and crop tops paired with flared pants.
Loungewear
If comfort is your fashion mantra, Closetty’s loungewear seems to tick all the boxes. But the real concern? Are these outfits comfy or just pretty in pictures?
Bottoms
From joggers to wide-leg trousers, their bottomwear collection is all about versatility. But quality and sizing are major question marks.
Accessories
Closetty also throws in a few accessories to spice up your look—minimalist jewelry, belts, and some casual bags. Again, variety seems decent, but quality is what really matters.
First Impressions of the Website
The first thing you’ll notice? The website looks clean, modern, and professional. But if you look closer, cracks start to show.
- There’s no clear “About Us” section, which is a red flag.
- No details about the company location or ownership are given.
- Contact information? Just a generic email.
Feels a little shady, doesn’t it?
Are the Prices Too Good to Be True?
Closetty’s prices are incredibly low—even for fast fashion. While bargains are great, rock-bottom prices can be a red flag. When a website offers trendy outfits at half the price of mainstream stores, you’ve got to ask: How are they keeping costs that low?
Chances are, quality and customer service are the first things to get sacrificed.
What Are Real Customers Saying?
This is where things get interesting—and a little concerning.
Positive Reviews (Probably Fake)
Some reviews on their site say things like:
- “Amazing quality!”
- “Arrived faster than I expected.”
- “Love the fabric!”
But these reviews are super vague and generic. Plus, many lack photos or usernames. It’s easy to assume they might be fabricated or auto-generated.
Negative Reviews (From Actual Shoppers)
When we looked at third-party review platforms, a different story emerged:
- Long shipping times (3–5 weeks, sometimes longer)
- Poor product quality (thin material, uneven stitching)
- Items didn’t match website photos
- Unresponsive customer service
- No refund despite returned products
It’s like ordering a fancy dessert and getting soggy cereal instead.
Shipping & Delivery—What You Need to Know
Closetty ships worldwide, but there’s no real-time tracking or estimated delivery time during checkout. Customers often wait weeks or even months to get their orders—if they arrive at all.
And when items do arrive? Many report that the clothes look nothing like the photos. Think of it as fashion’s version of catfishing.
Return and Refund Policy: All Talk, No Action?
Closetty says it offers refunds and exchanges. But here’s the thing—there’s no return address listed. And the only contact is an email that many claim goes unanswered.
Even if you follow all the steps for a return, many customers say they never got their money back. In short: the return policy seems more like a trap than a safety net.
Is Closetty a Legit Business?
At this point, all signs point toward Closetty being a highly questionable store.
Here’s a quick recap of the red flags:
- No company transparency
- Suspiciously generic reviews
- Lack of contact details
- Terrible customer service
- Inconsistent product quality
This doesn’t necessarily mean Closetty is a flat-out scam, but it definitely doesn’t inspire trust.
Social Media Presence: Just for Show?
Closetty does have a presence on Instagram and Facebook, but many posts have limited interaction and comments are often turned off. That’s usually a sign they’re dodging customer complaints.
Brands with a loyal fan base want interaction. If they’re hiding it, there’s probably something they don’t want you to see.
Who’s Behind Closetty?
Great question—no one really knows.
There’s no public information about the brand’s owner, origin country, or business registration. That kind of secrecy is usually a major red flag in the eCommerce world.
Would you hand over your credit card to someone wearing a mask? Probably not—and the same principle applies here.
Is Closetty Just Another Drop Shipping Store?
Most likely, yes.
Closetty seems to be a typical drop shipping store. That means they don’t hold inventory, and your item is shipped directly from a third-party manufacturer (usually in China). That’s why you experience:
- Long wait times
- Low product quality
- Zero customer service
Drop shipping isn’t illegal, but when combined with misleading photos and bad service, it’s a recipe for disaster.
How Secure is the Website?
Closetty does have an HTTPS-secured site, which means your payment is encrypted. But don’t let that fool you—site security doesn’t equal business legitimacy.
Even scam sites use secure payment gateways these days. Always look deeper.
Should You Trust Closetty With Your Money?
Short answer? Probably not.
Unless you’re okay with the risk of:
- Losing your money
- Receiving something you didn’t expect
- Fighting with unresponsive support
It’s better to shop from trusted retailers or look for brands with transparent policies and verified customer reviews.
Better Alternatives to Closetty
If you’re into budget fashion, here are a few legit alternatives that won’t play games with your money:
- ASOS
- H&M
- Cotton On
- SHEIN (Yes, even SHEIN has better customer service)
- PrettyLittleThing
These might not be perfect, but at least you’ll get what you ordered.
Final Verdict: Is Closetty a Scam?
While Closetty might not be a complete scam, it’s definitely not reliable. Between the lack of transparency, sketchy customer reviews, and awful refund experiences, this store raises way too many red flags.
So if you’ve got money to burn and don’t mind a fashion gamble, go for it. But for the rest of us? Steer clear and shop smart.
Conclusion
Shopping online is fun—until it turns into a nightmare. Closetty might look like a hidden fashion gem, but dig a little deeper, and the flaws become clear. From shady return policies to inconsistent product quality, the risks far outweigh the rewards.
So next time you’re tempted by a cute dress or cozy loungewear set, ask yourself: Is it worth the risk?
There are better, safer, and more reliable places to get your fashion fix. Shop smart, save yourself the hassle, and always do your research before clicking “Buy Now.”
FAQs
1. What should I do if I already ordered from Closetty and didn’t receive my item?
If your order hasn’t arrived, try reaching out to customer support. If there’s no response, dispute the charge through your credit card or PayPal account as soon as possible.
2. Does Closetty offer genuine refunds?
According to many customer reviews, Closetty’s refund policy is unreliable. Some users report never getting their money back even after returning items.
3. Is Closetty based in the USA?
No, there’s no verifiable information showing Closetty is based in the USA. Most likely, it’s operating out of an overseas drop shipping model, possibly from China.
4. How can I spot scam fashion websites like Closetty?
Look for red flags like no contact number, vague “About Us” pages, no physical address, too-good-to-be-true prices, and tons of negative third-party reviews.
5. Are there legit stores with similar fashion and better service?
Yes. Try ASOS, H&M, Forever 21, or PrettyLittleThing. They offer similar styles but with better quality control and customer support.